Your questions, answered.

Yes. Listing, registering interest and buyer screening are currently free. You do not pay a listing fee to submit your car.

A completed financed Direct Owner transaction has an applicable RM2,950 fee, shown separately in the owner's agreed breakdown. Cash sales have no transaction fee; optional services are charged separately.

The suggested price is a guide to help attract a buyer, not a guaranteed sale price. Condition, specification, location and buyer demand can affect the price you agree.

You choose your asking price, subject to JualDirectBah's listing and commercial rules. The final selling price needs your agreement.

Yes. Tell us the estimated settlement amount and whether you will settle it yourself or need JualDirectBah to arrange an advance settlement.

Only you can obtain the settlement amount from your bank. You are responsible for checking it before settlement. If it differs from your listing estimate, we recalculate charges, proceeds and any top-up for your agreement before proceeding.

A sale can still be considered. We show the top-up using the agreed price, bank settlement amount and applicable charges. You must agree to the calculation, and any required top-up must be received before JualDirectBah advances settlement.

An increase in your bank settlement amount is your responsibility. It does not automatically increase the buyer's agreed vehicle price.

You can keep using it while listed, subject to safe and lawful use. Keep its condition, mileage and availability up to date. Arrange viewings through JualDirectBah.

Contact us to withdraw a listing. If a price has been accepted, money paid or processing started, our team must review the commitments and any cancellation consequences first.

Your final breakdown shows the agreed vehicle price, settlement, charges and estimated amount payable to you. Payment depends on the required documents, transfer arrangements and cleared funds or lender disbursement.

Our team will confirm the steps and expected timing for your transaction. Price acceptance or loan approval alone does not mean money has been paid out.

For Direct Owner cars, the owner sets the asking price and decides whether to accept an offer. JualDirectBah screens buyers and coordinates the transaction.

JDB Certified is a separate category for selected JualDirectBah-owned vehicles, managed and added by our admin team. Check each listing for its actual condition, inspection and warranty details.

Register interest if you want to ask questions or arrange a viewing through JualDirectBah. It does not send a price offer to the owner or reserve the car.

Make an offer when you are ready to propose a price. Choose cash or loan. JualDirectBah checks your request before forwarding the price offer to the owner.

Buyer contact is handled through JualDirectBah. We show the car's location, not the owner's name, phone number or email address.

Register interest or make a price offer. Our team checks your details, arranges the next steps and discusses the price with the owner.

Yes. Arrange it with JualDirectBah so we can confirm availability and the owner's arrangements. Discuss bringing a mechanic with our team.

Check the actual condition before completion. If it differs from the listing or an inspection raises concerns, tell us before proceeding. Money already paid is handled under the applicable cancellation terms and case review.

They are separate unless the listing or written quotation expressly says otherwise. Ask JualDirectBah for the complete breakdown before proceeding.

No. A pre-check helps assess the next step, but the lender decides approval, the amount and the terms. JualDirectBah does not guarantee approval, a full loan or a particular interest rate.

You have 24 hours to pay the RM100 booking to JualDirectBah. The car is reserved for processing only after payment is confirmed. If you do not pay in time, the accepted offer expires and another offer can proceed.

The RM100 counts toward the applicable RM2,950 transaction fee, leaving RM2,850 if the financed transaction completes. It does not reduce the vehicle price.

The RM100 loan booking is refundable if the loan is rejected. JualDirectBah coordinates the refund. A refund being due and a refund having been paid are separate stages.

For other cancellation situations, contact our team so the applicable terms and circumstances can be reviewed.

Yes. Any RM100 loan booking already paid is forfeited if you switch to cash, whether or not the loan result has arrived. It is not credited to the vehicle price or the cash deposit.

The owner has 24 hours to agree to the revised cash-sale calculation. After that agreement, you have a separate 24 hours to pay the full RM1,000 cash deposit. If either deadline is missed, the deal expires and the car is released for other offers.

No. Check the individual listing for an actual inspection report or stated inspection status. Owner verification concerns identity or ownership information, not a mechanical-condition guarantee.

PUSPAKOM processing and an optional mechanical inspection are different services. Ask what has been checked and what is included.

Warranty is an optional add-on for the buyer. It is discussed separately with JualDirectBah after the owner accepts the price. You do not need to choose warranty when making an offer.

Confirm the price, eligibility, coverage, exclusions and claim process in the actual warranty quotation and policy before buying it.

They can be considered subject to review. Owners must disclose accidents, flood damage, mechanical issues and other relevant condition information honestly.

Financing and warranty options depend on the vehicle and provider's criteria. A listing does not guarantee that either will be available.

Listing your car and screening buyer enquiries are free. We charge RM2,950 only when a financed Direct Owner sale is completed. It supports the platform and the team that screens enquiries, helps filter out suspicious contacts, and guides you through the sale.

The fee covers PUSPAKOM B5 and B7 inspections, JPJ ownership transfer and loan arrangements. The buyer pays separately for road tax, insurance or takaful, and any optional warranty. We can discuss warranty once the owner accepts the price.

You set your asking price. Before you agree to sell, we show the fee separately from the vehicle price and show your estimated balance so you can compare it with a trade-in offer.

The buyer's RM100 loan booking counts toward this fee. Any agreed advance-settlement service charge is separate.

There is no JualDirectBah transaction fee for a cash sale. If the owner wants JualDirectBah to handle PUSPAKOM and JPJ, that optional service is RM500.

If JualDirectBah also advances the owner's bank settlement, a separate settlement service charge may apply. We show and agree the applicable charges before proceeding.

A RM1,000 deposit paid to JualDirectBah is required to proceed with a cash purchase. It counts toward the agreed vehicle price.

If the buyer cancels after PUSPAKOM approval, the RM1,000 is forfeited. Cancellations before that point and other exceptions need case review; do not assume an automatic refund or an additional forfeiture rule.

Yes. A separate tiered service charge is shown in your breakdown and requires your agreement. It is separate from the bank settlement principal, vehicle price and applicable transaction or handling fee.

If you settle the loan yourself, JualDirectBah does not charge this advance-settlement service fee or deduct the same principal again. Amounts needing a manual quotation are confirmed with you first.

For a financed sale, the conditions include loan approval and signing, PUSPAKOM completion, signed documents, required owner authorisation/thumbprint arrangements, vehicle handover and any required top-up.

The owner must obtain their current bank settlement amount and agree to the final calculation. JualDirectBah reviews readiness before arranging settlement. Bank release, eBatal and completed ownership transfer are separate steps; recording authorisation does not complete a transfer.

We keep owner names and direct contact details off public listings. Buyers register interest or submit a price offer through JualDirectBah, and our team screens them before involving the owner.

Screening and identity checks help reduce unnecessary contact. They do not replace checking the car, documents and final terms.

JualDirectBah focuses on Sabah. Viewing, inspection, handover and other arrangements depend on the vehicle's location and team availability. Confirm your location with us before making travel or transport plans.

The team will explain the documents needed for your sale or financing application. These may include identity, ownership/VOC and lender-required documents.

The legal owner must be properly identified. An account or a listing submitted on someone's behalf is not proof of legal ownership. Share private documents only through channels JualDirectBah confirms.

Follow official payment instructions from JualDirectBah and verify that the authorised company account belongs to Qawwam Mobility Sdn Bhd, company number 202601028606 (1690701-M). Do not send money to an owner's or unknown person's account on the assumption that it is a JualDirectBah payment.

If an instruction looks unusual, check with JualDirectBah through our official contact page before paying. Keep your payment confirmation and transaction reference.